Tourism Calgary reimagines 58th annual White Hat Awards

58th annual Calgary White Hat Awards
58th annual Calgary White Hat Awards
Despite event cancellation, 20 award winners honoured for their undeniable community spirit and commitment to customer service excellence

Tourism Calgary reimagines 58th annual White Hat Awards

Despite event cancellation, 20 award winners honoured for their undeniable community spirit and commitment to customer service excellence

Tourism Calgary logo

Media release

Tourism Calgary reimagines 58th annual White Hat Awards to safely celebrate our city’s ultimate hosts

Despite event cancellation, 20 award winners honoured for their undeniable community spirit and commitment to customer service excellence

Sept. 30, 2020 – In a turbulent year marked by restrictions, cancellations and critical health and safety considerations, Tourism Calgary was determined to keep the spirit of the Calgary White Hat Awards alive by finding a new way to recognize the hard-working Calgarians and businesses who foster community spirit and support Calgary’s $2.5 billion visitor economy.

After carefully evaluating the ongoing situation and implementing significant health and safety measures, Tourism Calgary reimagined the traditional Awards Gala into a series of socially distanced, in-person presentations where each of the 20 Calgary White Hat Award winners were surprised with a coveted Smithbilt White Hat at their place of employment.

“It is more important than ever to celebrate our city’s ultimate hosts and Calgary’s vital tourism industry,” says Cindy Ady, CEO Tourism Calgary. “The Calgary White Hat Awards are an important demonstration of community spirit. We’re grateful that in partnership with the employers of the winners, we were able to safely carry on this long-standing tradition of celebrating the remarkable members of our tourism industry who bolster Calgary’s vitality and reputation as the ultimate host city.”

After being nominated by grateful customers and proud supervisors based on their commitment to service excellence, this year’s winners were interviewed and identified as the best-of-the-best among a selection of 543 semi-finalists. As Calgary White Hat Award winners, these hard-working individuals and businesses have further established themselves as leaders who work collaboratively within Calgary’s dedicated tourism and hospitality community to uphold and perpetuate our city’s reputation for western hospitality.

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About Tourism Calgary:

Tourism Calgary is the official destination marketing and development organization for Calgary's tourism industry. For more than 60 years, the organization’s primary purpose has been to promote Calgary and area as the destination of choice for leisure travellers. With a vision of making Calgary the ultimate host city, Tourism Calgary markets the city locally, nationally and internationally and advocates for its ongoing development as a destination. The organization hosts and attracts visitors and events and activates the city by fostering the growth of shareable, memorable experiences. Calgary’s tourism industry contributes approximately $2.5 billion in visitor spending by over 7 million visitors annually. For more information about Tourism Calgary, please see www.visitcalgary.com or follow @toursimcalgary on social channels.

 

CATEGORY

WINNER/EMPLOYER

Exceptional Leader

Muhammad Din, The Fairmont Palliser

Exceptional Server: Centre City

Mohit Agnihotri, The Fairmont Palliser

Exceptional Service: Shopping

Thundup Khangsar, Calgary Co-op

Exceptional Service: Tour Escort | Guide

Cam Buie, National Music Centre

Exceptional Service: Non-Server

Eddie Tantay, Calgary Sports & Entertainment Corporation

Exceptional Server: North

Adrian Damacus, Century Downs Racetrack and Casino

Exceptional Service: Airport | Airline

Valerie Amadio, Air Canada

Exceptional Service: Heart of House

Christina Rolle, Calgary Stampede

Exceptional Service: Housekeeping

Kim Trinh, Calgary Marriott Downtown Hotel

Exceptional Service: Administration

Dinorah Lopez Cebada, The Westin Calgary

Exceptional Customer Service: Driver

Nasir Al-Saeed, Calgary Transit

Exceptional Service: Guest Relations

Maria Kaskiw, Cowboys Casino

Exceptional Service: Reservations

Alana Akerley, Hyatt Regency Calgary

Exceptional Service: Accommodation Reception

Daria Tatarli, Delta Hotels by Marriott Calgary South

Exceptional Server: Banquets | Events

Tina Woldmariam, Sheraton Suites Calgary Eau Claire

Exceptional Service: Beverage Specialist

Lesley Treichel, Residence Inn by Marriott Calgary Downtown / Beltline

Exceptional Service: Attractions

Toby Plant, TELUS Spark Science Centre

Exceptional Service: Tourism Volunteer

Gail McPhail, Heritage Park Historical Village

Exceptional Service: Culinary

Jesus Rojas, Hotel Arts

Calgary White Hat Restaurant Award

Bridgette Bar

Supress from menu
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